B2B companies would do good to understand that they need to feed (information to the prospect), protect (the prospect's interests), support (by guiding their prospect's curiosity), encourage (the prospect's questions), train and educate their prospects. Lead nurturing essentially involves methods of maintaining a steady relationship with prospects irrespective of whether they are 'sales ready'. Only one out of ten people who visit your website are there looking to buy immediately, and sadly the remaining nine will walk away if not nurtured early on! Nurturing leads has multiple benefits:
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Understanding your customers' intentions |
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Obtaining swift information on the sales readiness of your prospects |
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Sustaining leads' interest |
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Educating leads |
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