The true value of data mining lies in helping define and focus strategies related to lead management. Using historical customer transactional data, predictive models are arrived at. This, when combined with the behavioral analysis of current visitors, can help marketers to better qualify leads and concentrate on prospects that are predicted to have a higher likelihood of responding to an offer. This highly sophisticated method can help identify which channel and which specific offer a prospect is likely to respond to and also automate the process.
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